Shipping policy

Shipping Policy

Last Updated: January 1, 2024

Thank you for shopping with Eye Love Plant Lyfe Plant Shop. We want to ensure you have a clear understanding of our shipping policies to enhance your shopping experience.

1. Order Processing Time

Orders are typically processed within 5-7 business days after payment confirmation. Please note that processing times may vary during high-demand periods, holidays, and weather conditions.

2. Shipping Methods and Rates

We offer standard shipping through trusted carriers. Shipping rates are calculated at checkout based on your location and the weight of your order.

3. Shipping Destinations

We currently ship to addresses within the United States (excluding Alaska, Puerto Rico, and Gaum).    

4. Estimated Delivery Time

Estimated delivery times are provided during checkout and may vary based on your location. While we strive to meet these estimates, actual delivery times may be affected by external factors such as customs, weather conditions, or other unforeseen circumstances.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number through our website or the carrier's tracking service.

6. Customs and Import Taxes

Customers are responsible for any customs and import taxes that may apply to their orders. We are not responsible for delays due to customs processes.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package is lost or missing, please contact the carrier directly to initiate an investigation.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Changes to Shipping Policy

We reserve the right to update, change, or replace any part of our Shipping Policy at our discretion. It is your responsibility to review this page periodically for updates.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@eyeloveplantlyfe.com

Thank you for choosing Eye Love Plant Lyfe Plant Shop. We appreciate your business and hope you enjoy your purchases!